Privacy Policy
We collect only the information you share with us through enquiry forms (such as your name, company, phone, email and requirement) to respond to your enquiry and supply quotations. We do not sell your data. You can ask us to delete your information at any time by writing to our sales email.
What we collect when you use this website
Besides the details you type into our forms, we record how our website is used: pages and products viewed, searches, the page that brought you to us and the device type. A first-party cookie links these visits together. If you create an account or send us an enquiry, this history is linked to your customer record so our team can understand your requirement and suggest suitable products and prices.
Cookies and your choices
- Essential cookies keep your cart, quote list and login working. They cannot be switched off.
- Analytics cookies (our own statistics and, where enabled, Google Analytics or Microsoft Clarity) help us improve the website.
- Marketing cookies (for example Meta or Google Ads) measure our advertising.
You can change your choice at any time with the Cookie settings link at the bottom of every page.
Messages we send
We send order, payment, dispatch and quote updates by email, SMS or WhatsApp. Offers and reminders are sent only if you agreed to receive them, and every marketing email has an unsubscribe link.
Your rights
You can download a copy of your data or delete your account from My account → Profile & business, or write to us. Orders and tax invoices are kept for the period required by GST law. Anonymous browsing history is deleted automatically after a limited period.